Today we’d like to introduce you to Phil Whitman.
Hi Phil, we’d love for you to start by introducing yourself.
ProActive Pool Solutions began long before the company existed—back when I was a server at Ruby Tuesday in New York, where I met Patrick. Even then, our conversations were about more than just work. We were driven, growth-minded, and looking to create something meaningful.
When I moved to North Carolina and entered the pool industry, I started noticing major inefficiencies. Many companies were following outdated practices built for climates like Southern California, not for the unpredictable weather here. These standards caused unnecessary damage and frustration for pool owners. I saw an opportunity to build something better: a proactive, client-focused company grounded in quality and care.
Pat had the capital and the courage to make it real. Together, we launched ProActive Pool Solutions.
Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?
Starting our own business was anything but easy. When I told my current employer about my plan to start something on my own, I was immediately fired. I suddenly found myself with no job, a family to support, and $15,000 in a business account. So, I hit the ground running. I quickly began getting insured, buying equipment, and knocking on over a thousand doors in three weeks. By the end of that first month, we had our first clients and a glimpse of what was possible.
Those early months were a grind. Every dollar was stretched and every decision was critical. But this built the foundation for what ProActive is today: a company built on efficiency, discipline, and relentless effort. Our name came from our approach. We don’t wait for things to break; we prevent problems before they start. Following proper maintenance and water chemistry not only protects equipment but helps homeowners truly enjoy their pools.
Alright, so let’s switch gears a bit and talk business. What should we know?
When I first started, my goal was simple: replace my income, and support my family. But as we grew, the vision expanded. I wanted to create a company that develops people, not just services pools. We want this to be a place where employees become capable, confident problem-solvers in work and life.
I learned early that experience isn’t everything. Teaching new technicians with no bad habits often beats trying to retrain old ones. At ProActive, we make it clear from day one: we do things differently. We don’t settle for the industry standard; we set a new one.
This company reflects my own journey from coasting on natural talent to realizing that success demands discipline, ownership, and hard work. That’s the mindset we bring to every job and the culture we build in our team.
Proactive Pool Solutions is more than a pool company. It’s a place where we work hard, solve problems, and mold ourselves into the people we want to be. We do the hard thing. We do what’s right for our clients, every single time. We’re here to build strong capable problem solvers, who create positive change in the world.
How can people work with you, collaborate with you or support you?
As a family-owned business, ProActive Pool Solutions thrives on relationships, not only with clients, but also members of our local community. We’re always looking for ways to collaborate with others who share our commitment to quality, integrity, and proactive service. Strategic Partnerships. We are always eager to collaborate with other local businesses, like landscapers, real estate agents, property managers, home builders, or outdoor living specialists.
Word-of-mouth means everything to a family business. If you know homeowners, property managers, or developers who value quality and reliability, referring them to us goes a long way. In return, we love connecting our own clients with trusted professionals we believe in.
We’re always open to working with manufacturers and distributors who share our passion for excellence in pool care. Whether it’s access to innovative products, training opportunities, or eco-friendly solutions, we value partnerships that help us deliver even better results for our clients.
By simply choosing a family owned small business you are supporting a local company. You could also simply share our story, and spread the word. Every review, referral, or social media mention helps us grow and continue providing high quality service to our neighbors.
Pricing:
- All of our pricing is available on our website to get an immediate quote for your unique pool.
Contact Info:
- Website: https://www.proactivepoolsolutions.com/
- Instagram: https://www.instagram.com/proactivepoolsolutions/
- Facebook: https://www.facebook.com/ProactivePoolSolutions
- Youtube: https://www.youtube.com/@proactivepoolsolutions
